Frequently Asked Questions (FAQ)

Absolutely. All the game information used to prepare and play the Mystery is on our "responsive" website, which formats correctly on PC/Mac, tablet and smart phone.

Each guest has a dedicated webpage of their own that gives them dress suggestions, their character profile, background, and suggested interactions with other players. They are also given confidential info on the other players that they can use in the game - all on their own webpage.

After the dinner/break, more information is made available on their webpage via a password that the host has.

The guests won't normally be looking at their phones that much however, the info is just there as a reminder - it's an interactive game!

If one of your guests cancels at the last minute, here is what you can do:

If they're a major character (i.e., not one of the extra characters), that means that they have somewhat more two-way interactions with other major characters, so you will need to move an extra character to that position if you have any extra characters.

Alternatively if you don't have extra characters in your game, move someone that, according to the character assignment document, doesn't have to be as outgoing to that position... since their original part is less critical.than the no-show character.

Another options is to play the character yourself - it may not take 100% of your time to perform the interactions with other characters.

One of our Dinner Murder Mysteries usually takes 2-3 hours. It varies a bit, depending mostly on the length of the dinner/break, but also on the amount of interaction between the characters.

Yes, the host can also play a character, and not miss out on the fun! It’s important for the host to read all of the host information - it is all there for a specific reason. If you have read and become familiar with all the host information ahead of time your game should run smoothly.

 

Keep in mind that there are times when the host is busy, and remember that there is a dinner/snack/break to prepare. But you should certainly be able to join in the fun.

We provide a number of interaction suggestions for each guest. Example: "Go over to Blind Bill Blight and tell him you know where he got all his money. Suggest that if you are paid a certain amount, you might not mention it to the mayor."

But it's not all just following a script - each player is given some confidential info about themselves and others, which they can use however they wish.

After dinner/break, more interaction suggestions are made available, as well as more secret information about other characters.

Keep in mind that the game and characters are based on chicanery and deceit, so there's lots of built-in material for them to use!

Also, your guest's characters are well-described in the info they get, so they can ad-lib and ham it up quite a bit if they want to.

Here is a sample character page to get a feel for the information =>Sample Character (pops up in new window)

Yes, our games can definitely be replayed. Every time it is played the combinations of people are always different. Whoever is playing the character can bring it to life in their own unique way. Since our games are interactive and there is a mix and mingle atmosphere, characters are unscripted and adapt to their situation. Even though the murderer will be the same, each time you play it is still a ton of fun and each game takes on a life of its own.

 

You are emailed a receipt with a link to your Order page, which connects you to your download(s). The email is sent to the address you specified in Checkout, so please make sure the email you enter is correct.

Also, after payment your browser is redirected immediately to your Invoice webpage, where you can also download your purchase.

We accept PayPal and Stripe for payment. PayPal accepts credit cards, debit cards and bank transfer, and it's used for 60% of all online transactions worldwide. Stripe is similar, and is popular outside the USA.

One reason for using PayPal is that the merchant (us) never sees your credit card info; all we see is if you paid or not.

After purchase, you should be directed to your "Account" page, which has a link to your Downloads. In addition, there is a link to your Order page in the email that we sent you just after you purchased. If you didn't get it or can't find it, please email us at support@DinnerMurderMystery.com and we'll resend it.The email was sent to the email address you gave us when you checked out.

 

You can use the "Contact Us" form to email us => Email Support

 

Please indicate your name, email address, about when you purchased the Mystery, and if possible, the order number..

We do not share your information with anyone. We don't see your payment information, it is handled by our payment processor (PayPal or Stripe). We use Google Analytics (as do many sites on the Internet), and Google analyzes some data, but removes anything personal. For our detailed privacy policy, see: Privacy Policy.

Yes, payment is handled by Paypal or Stripe - secure payment processors that handle over 60% of payments worldwide. We do not even see your payment information, it is all handled by Paypal/Stripe.

In addition, we use the secure HTTPS protocol throughout our website - see the "padlock" symbol in the address bar of your browser.